We understand that not everyone owns a van or a big car, so we like to help you out. We have a very dedicated delivery team to get your product(s) to you. We run a tight delivery schedule and try to our very best to get it to you as quickly as possible.
We offer a free delivery service to make it easy for our customers to get their new product home. To be to eligible for free delivery you must spend a minimum of £100, be within a 20 mile radius of our shop and be able to accept your delivery on the nearest Saturday to your order date. Other days and scheduled times can be arranged but a delivery charge will be applied.
We have our own delivery van which is a Luton van, we also use some external couriers who have varied vans sizes such as a Mercedes Sprinter long wheel base.
Although our vans are reasonable size please do inform us if you have any access restrictions to avoid delays. If you have restricted access or a bin size lorry can not get down your street you must inform us at your earliest convenience.
All our drivers are fully insured to transit your goods, however some restrictions apply when bringing them into your home.
We will be happy to assist you getting them inside, however you will be required to check your items outside and sign the delivery sheet before it is moved any further.
Liability will ultimately lie with the purchaser if your product gets damaged while it is moved into your home. If you would prefer to take it in yourself that's fine too.
Most of our products are heavy so please make sure you have someone to help get it into your property.
Yes we can deliver outside of the free 20 mile radius but there will be an extra charge. Our delivery charges are worked out based on 50p a mile, this makes it easy for us and you to get a clear idea of what you are paying.
We do not use any other delivery firms other than our tried and tested self employed couriers that we have had plenty of experience with. We will not ship with companies such as Royal Mail or MyHermes unless you arrange it yourself as we have no control over how your products may be handled.
If you wish to use such companies any damage to your product after leaving us will become your responsibility.