Trustpilot Reviews

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Very good service

Very good service. Love the washing machine!

Reviewed by: Adnan Khan


Couldn't fault their service in any…

Couldn't fault their service in any way, nothing was too much trouble for them. Would definitely recommend them to others

Reviewed by: Amy Prince


Brilliant friendly service

Brilliant friendly service. Fast delivery. Will definitely recommend to others

Reviewed by: Abbi


Fantastic company to deal with

I was let down by another company and bourne home furniture not only were able to help me with what I wanted but were able to deliver at short notice

Reviewed by: Adrian Harris-quick


Super fast, super efficient

Bought a washing machine Tuesday and it was delivered Saturday! Chris kept me informed of delivery and they even brought it into my house (which I wasn't expecting due to current situation). Chris went through warrenty etc and was thorough but quick. Absolutely inlove with my washing machine and we definitely had a great deal! Would recommend to anyone and will buy from them again.

Reviewed by: Aimee Lewis


Excellent product and delivery on time

Excellent product and delivery on time

Reviewed by: Lau


My perfect experience

Literally that’s all I can say is perfect. From the initial calls. Description of goods and the delivery driver going into detail to describe the paperwork, warranty and safe measures before use. Thanks for everything. Will definitely use again.

Reviewed by: Paul Thomas


Excellent service

Excellent service. Prompt next day delivery. Product arrived in excellent condition.

Reviewed by: Andrew Scrivens


Excellent service very much recommended…

Excellent service very much recommended !!

Reviewed by: Simon Wilde


Very helpful and friendly service

Very helpful and friendly service. Very efficient and made shopping easy. Excellent service. Thank you x

Reviewed by: Rhian Mason


messaged got very quick response placed…

messaged got very quick response placed my order and was delivered in an hour very friendly fantastic service thanku.

Reviewed by: Carmen Burrows


Thanks BHF what fantastic job you done

Thanks BHF what fantastic job you done. Fast delivery- helpful staff & great Products at amazing Prices Will Definitely Recommend & Will definitely Be Ordering Again

Reviewed by: Jasmine-lee


Excellent service next day delivery…

Excellent service next day delivery brilliant prices

Reviewed by: Sandra


My washing machine broke down during…

My washing machine broke down during lockdown, "nightmare"! These guys delivered and installed a new one, whilst social distancing, and took my old one away all at a great price. They talked me through the instructions and were very polite. I would definitely recommend them.

Reviewed by: Joanne Bartlett


Excellent customer service

Excellent customer service, fast delivery, good prices

Reviewed by: Juliana Kresak


Absolutely fantastic service..

Absolutely fantastic service... Friendly guys appliance was just what it said it was.. Great value for money t hank you BHF

Reviewed by: Mel


Great service

Great service, fast delivery, brilliant value for money. Thank you.

Reviewed by: Claire


great service great prices

great service great prices

Reviewed by: Paul Neale


Brilliant service

Brilliant service I haven’t switched it off since I’ve had it

Reviewed by: Terry Davies


Excellent

Excellent! Washing machine came really quickly, reasonable priced and communication was flawless. Looks and works brilliant. I will be contacting bourne home furnishers for my appliances first in the future. A****

Reviewed by: Julia price


Was brilliant start to finish

Was brilliant start to finish. Will definately be going to you as a first choice for my appliances from now on. A*** . Thank you

Reviewed by: Julia price


highly professional

Cannot Recommend this company enough! So my washing machine started smoking last night all electrics going crazy!! Messaged these guys this morning and my new washing machine is already plumbed in and done one load!!! Fast efficient reply’s on messenger and delivery was as stated by today had a phone call to say they would deliver within the hour, prompt and helpful drivers, will definitely order again from this small buisness!

Reviewed by: Ruth powell


Fast delivery great service Will be…

Fast delivery great service Will be using you again.thanks

Reviewed by: Gareth


Very satisfied with purchase. Will come back again.

I purchased two appliances at Bourne Home Furniture. The first was a washer/dryer and the second time a fridge freezer. I've been really happy with both purchases. Chris made it so easy. He took care of the plumbing installation of the washer dryer. The setup took less than 30 mins. I was so happy with the service that when I was looking to make another purchase I immediately thought to buy from BHF again. Fair pricing. Very responsive customer service. Good selection. Highly recommended.

Reviewed by: SJ Rood


What a great supplier!

What a great supplier! In the depths of the Coronavirus restrictions all the ordering and arrangements for delivery were done via website, email and text. Due to the moving situation I needed to change arrangements - no problem! Arriving promptly on time the team donned disposable gloves and offered to put on masks if I wished them to. Watching from afar I left them to it and they carefully took the fridge freezer in, placed it and removed the packaging, all without handling anything in the house. Having taken the packaging away tidily the paperwork was left out for signature whilst I and the boss swapped places. A model of care and consideration in trying times. Well done! Oh, and by the way, great product at great price👍

Reviewed by: David Churchill


Excellent

Excellent all round customer service..i orderd a fridge freezer on a friday evening.. and it was in my kitchen by the saturday afternoon.. free delivery aswell.. doesn't get any better than that.. 5 stars from me.. thanks again!!

Reviewed by: Sean


Highly recommend

Highly recommend, I have had a few appliances this past month, fantastic service and very helpful, will definitely be back

Reviewed by: anita postians


Best service

Best service ! He was very knowledgeable, nice and delivery was exactly when they said it would be ! They connected everything and stayed to make sure everything was set up correctly! Thank you for everything ! Will reccomend 100%!

Reviewed by: Lyubomira Skacheva


Very good service

Myself and my brother in law both had a fridge freezer off you, fantastic service, very good price and next day delivery for free I can't fault the service we had, will shop here again

Reviewed by: Karen Gillard


Excellent service

Excellent service, had a tumble drier, dishwasher and bed. Delivered free within a few days. Products are lovely and good prices too! Will definitely be returning, Thankyou!

Reviewed by: Sian Davies


Great customer service and good prices!

Great customer service. I spoke to Chris regarding a new washing machine. Chose the model and had it delivered for free. Nothing was too much hassle and the price was great.

Reviewed by: Luke


Amazing service

Amazing service, had a tumble dryer. Friendly helpful staff. Went to shop near closing time yet nothing was too much trouble for them and it was even delivered that evening as I needed it.

Reviewed by: Emma Thomas


Highly recommended

Love our new American fridge freezer, hoover washing machine and condenser dryer. Highly recommend Bourne home furnishings. Highly recommend this place as staff are friendly highly knowledgeable of the products answer any questions with a smile quick and offer a free delivery service one day a week will even take your old appliance away for a small extra fee. Will be using again and telling all my friends and family

Reviewed by: Fay


Best Company Ever

This company and its staff are excellent and I would highly reccomend them to anyone. The customer service and communication is excellent and they go out of their way to help if you have a problem. The staff are friendly, polite and professional. Their delivery time is excellent, I had my items delivered and put where I wanted them the day after I ordered them. I reccomend their installation and removal option, they took my old item away, removed all the packaging from my new items and took that away so I was left with no mess and then they put my new items exactly where I wanted them. They then explained how everything worked and showed me inside each item. The whole process from start to finish was stress free and easy. It was also great that I could message Chris via messenger to ask questions about my items etc and his response was alway prompt, with the answers to the questions I had.

Reviewed by: Rachel Black


A great find!

Good website. Excellent service. Will use again.

Reviewed by: suet


Very fast and efficient service.

Very fast and efficient service. Great website, which is easy to use. The delivery arrived on time and the delivery men were polite and genuine. I will be using Bourne's again and would recommend anyone else in need of a domestic appliance to do so also.

Reviewed by: Geraint Lewis


Fast friendly and efficient

Purchased a super king size bed from Chris. Transaction from start to delivery was simple. Fast, friendly and efficient. Looking forward to purchasing our fridge freezer with him soon. Highly recommend.

Reviewed by: Bethan Seymour


Everything done perfectly

Everything done perfectly. When buying Chris answered all my questions very quickly. Advised delivery date and on the day kept me updated on arrival time . Would definitely recommend and use again. , 👍

Reviewed by: Ashely Parsons


A very professional team

A very professional team. Shannon and Chris ensured my refrigerator was delivered on time as agreed and any questions were answered promptly. I will recommend to others and will definitely purchase other items.

Reviewed by: Natasha Williams


Extremely pleased with my cooker and…

Extremely pleased with my cooker and service I had, was very careful with delivery and very pleasant people, would buy from them again. I am a very pleased customer

Reviewed by: Marilyn Cobourn


Excellent service and product

great service from start to finish. Nothing was too much trouble and do everything they can to suit your needs. Delivery process was excellent and they took care when transporting. Would definitely recommend and purchase from these again in the future.

Reviewed by: Nathan Morgan


Great service and knowledge!

Great service and knowledge, able to provide a double fridge freezer to the exact specification we were looking for. Communication was great throughout the process and the delivery was incredibly smooth. They couldn’t have been more careful or courteous whilst delivering and made sure everything was working correctly before leaving. Would recommend and will be returning!

Reviewed by: Adam Giles


Excellent service

Excellent service. Twice I've used Bourne and I'll be recommending then to all family and friends in the future.

Reviewed by: Nick Stevenson


Fantastic service!!

Absolutely fantastic service. I was lucky enough to have won a washing machine through a competition on the bourne home furniture facebook page and it was delivered the same day as the winner was announced by a two man delivery service! For a small business it offer much better value and service than the big companies. Really appreciate everything.

Reviewed by: Leon Rees


Excellent customer service.

Excellent customer service.

Reviewed by: Darren Holmes


Visited Bourne home furniture last week…

Visited Bourne home furniture last week 12/11/2919 for the very first time.. After viewing I purchased a fridge/freezer where the process from start to delivery was so quick.. I was very impressed with the service & price.. Would highly recommend.. Will be returning in the new year to add a washer & dryer..

Reviewed by: Mark Gabriel


Excellent professional service

Excellent professional service, friendly reliable attitude! 10/10

Reviewed by: Mac legge


returning customer

returning customer excellent service and great friendly staff. would recommend them highly

Reviewed by: Robert Hicks


Excellent service

Excellent service. Saw the advert Sunday 13/10/2019 for a Hoover condenser dryer. Messaged the person. Prompt reply. Delivered Monday 14/10/2019. All well packaged and sealed. I had a receipt and a warranty. Very pleased. Thank you very much bournefurniture.co.uk I would definitely buy again.

Reviewed by: Mrs A Evans


Fantastic service.

Fantastic service. Prices better by a long way. Would highly recommend to everyone. All with guarantee.

Reviewed by: Clayton Watts


Great product and a very good price

Great product and a very good price. Excellent communication throughout and extremely helpful with my delivery requirements. Would absolutely try these guys for any other white goods I need.

Reviewed by: Sally Jones


Purchased a washing machine from Chris…

Purchased a washing machine from Chris and Shannon and I have to say I was so impressed with everything from them advising and helping me decided what machine was perfect for me. They are so helpful and take all your needs into consideration. The delivery prowess was fast and brilliant from start to finish the boys were so polite and very professional helped me move my old machine and put my new one in thanks boys. I would highly recommend all my friends and family to these guys prices and quality is top notch. Thank you very much bourne home furniture can't wait to return for my next purchase.

Reviewed by: Tracy Bond


Really easy purchase and at a good…

Really easy purchase and at a good price, will use again.

Reviewed by: Becky


Bought a double bed and mattress

Bought a double bed and mattress. Mattress is great, and the bed frame is built well. Good value for money and delivery was on time. Would recommend.

Reviewed by: Luke


Was a abit skeptical about buying here…

Was a abit skeptical about buying here because I was always told if it’s to good be to true it normally is, I couldn’t believe i could buy a £350 washing machine for £200 with free delivery and a warranty.. Turns out you can, the washing machine turned up when they said and the delivery guys were fully equipped to get it to my kitchen without a struggle. I opted for the install when I bought it and they were really professional, they took the old one out put the new one in and even put it to run before they left to make sure there were no problems. I was explained to about how to sort out my warranty, the old machine was taken away and they mopped up the mess. First class service from start to finish, Shannon served me in the shop and the baby was gorgeous he kept me entertained the whole time, really pleasant experience and I will be back I really fancy one of the beds thank you so much. Would definitely recommend to everyone.Was a abit skeptical about buying here because I was always told if it’s to good be to true it normally is, I couldn’t believe i could buy a £350 washing machine for £200 with free delivery and a warranty.. Turns out you can, the washing machine turned up when they said and the delivery guys were fully equipped to get it to my kitchen without a struggle. I opted for the install when I bought it and they were really professional, they took the old one out put the new one in and even put it to run before they left to make sure there were no problems. I was explained to about how to sort out my warranty, the old machine was taken away and they mopped up the mess. First class service from start to finish, Shannon served me in the shop and the baby was gorgeous he kept me entertained the whole time, really pleasant experience and I will be back I really fancy one of the beds thank you so much. Would definitely recommend to everyone.

Reviewed by: Gemma Franklin


Recently purchased my silver crushed…

Recently purchased my silver crushed velvet sofas and silver crushed velvet sleigh bed. We upgraded our mattress to a memory foam with a lovely thick quilted cover and OMG!!! I can’t get out of it had it for a week now and I was nearly late for work the first few days!! Best decision we made. The staff were friendly and helpful in choosing the right mattress, they set it all up for us on delivery as promised and they took the rubbish. Not often you get a service where it’s all about you but that’s exactly what we got! The sofa is amazing also we all fit on it and is perfect for cuddling. Would 100% recommend to my friends and family. Thank you so much x

Reviewed by: Sian


Excellent service all round

Excellent, we purchased our new fridge freezer. Can’t fault the staff or the prices!!! The delivery was smooth they lads carried it in put it in place and took the rubbish away with them. I didn’t have to lift a finger :)

Reviewed by: Lecoh1990


Excellent product and outstanding…

Excellent product and outstanding customer service. We purchased a washing machine and were really impressed with the speed of delivery and friendly service. The washing machine has surpassed our expectations and was also a great price. Would thoroughly recommend them and would buy from them again.

Reviewed by: Belinda Caulfield


Bought a washing machine and the lads…

Bought a washing machine and the lads that delivered it were very polite quick and removed my old one definitely recommend to anyone and will possibly by again if needed

Reviewed by: Michael Jones


Great service fab fridge freezer

Recently purchased a fridge freezer and it is amazing , lovely size delivery went really smooth and chris B and team were fabulous will definitely purchase again .. Margaret martin

Reviewed by: Maggi Martin


I recently purchased a double crushed…

I recently purchased a double crushed velvet sleigh bed and memory coil mattress from Shannon and Chris at Bourne home furniture and I’m over the moon with how amazing everything went from the purchase to delivery both Shannon and Chris took into account what I was looking for and advised me in a very professional manner on the best mattress to buy!!! I have had the best sleep ever in my new bed and the mattress is Devine and everything I was promised. Thank you ever so much to you both i will definitely be back for future purchases.

Reviewed by: Lisa Thomas


Trustpilot Reviews