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Trustpilot Reviews

These reviews are genuine reviews left by some of our customers using trustpilot.
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My old washing machine threw a hissy…

My old washing machine threw a hissy fit, the wife said fix it!! Pfft electronic fault not a chance. Found a AEG washer dryer on eBay looked like a good price. Unable to click on buy now as it was courier delivery. Damn this is now 18.30+. Sent an email to Bourne fantastic home furniture anyway b***er me got a reply almost immediately. “Help I need a washing machine now!!!!” “Q” Where are you? “A” Surrey. We have a courier your way tomorrow. Paid via PayPal, all sorted. Got a phone call from the courier in the morning, “be with you in 2.5 hours” On my doorstep by 11.30. What fantastic service, I highly recommend Bourn home furniture to everyone.

Reviewed by: Steve Clarke


range cooker

I bought a range cooker. Free delivery too which is always a bonus. Super fast delivery and very nice customer service from buying to delivery. So glad I come across this company.

Reviewed by: Tess


Amazing service and very quick delivery

Amazing service very quick and helpful

Reviewed by: Deb Jarman


Amazing service from start to finish

Amazing service from start to finish! I seen a bed online showed them and they made it and it looks AMAZING for a fraction of the price I seen online. Also my other half drew out a design for a king size sofa bed we wanted made. And they done it no trouble at all and it looks amazing. They kept us updated through the whole process. We also got a Samsung washing machine and dryer and a chesterfield cuddle chair and they were amazing prices ! Delivery was fantastic too. Beds were made within the time specified too and all delivered in one go to us on the date we agreed. Can't recommend these guys enough! Recommended to all my friends and family and would never go anywhere else !

Reviewed by: Faye Lewis


Excellent service

Excellent service

Reviewed by: Customer


Excellent service very pleased with…

Excellent service very pleased with item. Will definitely recommend to friends and family

Reviewed by: Caroline Jones


Excellent Furniture Store

Great Prices ! Speedy delivery with friendly and helpful delivery drivers ! Would recommend and buy off this company again !

Reviewed by: Melvyn James


Great company

Great company, honest lads trying to do a good job and in all honesty they are doing an EXCELLENT job!!! Thanks Chris, I’ll be back if I need anything else for sure 👌👌

Reviewed by: Chris Coombs


very good company and helpful delivery…

very good company and helpful delivery was spot on the only critical thing i can say is the description of the item grade A does not tell you whats wrong with it in my case it was the handle that was damaged when i looked back at the photo i could see it . the Driver was very polite and helpful would do business with you again many thanks David Weaver

Reviewed by: David Weaver


Great service all the way e.g

Great service all the way e.g. quality product, delivered on time and everything at a very reasonable cost We definitely recommend Chris and his furniture company to all

Reviewed by: George Komoutos-lazanis


Brilliant!

Ordered online, very quick and easy process, excellent prices, delivered within 48 hours and called when they were on their way. Excellent service and will definitely use again.

Reviewed by: Mrs Hayes


Great service very helpful

Great service very helpful

Reviewed by: David


When we needed new sofa's we wanted to…

When we needed new sofa's we wanted to shop local and we were told about Bourne Home Furniture, and all I can say if you shop there you will not be disappointed. Great service from picking what we wanted to delivery which was sooner then expected, we could not be happier, all staff were polite and helpful. Great job guys xx

Reviewed by: Andrea Jones


Excellent service and delivery

Excellent service and delivery . Everything was as it should be regarding bed only minor issue only 2 bolts for headboard instead of 4 but not Bournes fault that was down to manufacturer.

Reviewed by: Ann Williams


Amazing service thank you.

Amazing service. Ordered a bed and corner sofa within a 5 minute conversation. Was given a waiting time but they were delivered earlier than expected. I was emailed the day before to let me know the delivery date and was called on the day to say they were 20 minutes away. Both items are lovely. Thank you Bourne Home Furniture.

Reviewed by: Kirsty M


I previously put a one star on here as…

I previously put a one star on here as I was having issues With the after service. . But it has been resolved ..although I had to prompt The company .. they went above and beyond to rectify The problem. . Thank you guys

Reviewed by: Mel


Very friendly and helpful service

Very friendly and helpful service, from store visit to delivery. Great prices too, would definitely recommend to others!

Reviewed by: Cath Evans


Brilliant bunch off boys and quick and…

Brilliant bunch off boys and quick and professional Highly recommend.

Reviewed by: Alex Tancock


Excellent speedy next day delivery

Excellent speedy next day delivery. Rang and kept in constant contact with arrival times. First class.

Reviewed by: Lau


Friendly service great next day…

Friendly service great next day delivery and value for money will be using again

Reviewed by: Sarah Louise Harwood


Easy to order website but there's…

Easy to order website but there's always a helpful person answering the phones. Always answer promptly. A friendly small business they are a thriving local business with that personal customer service touch

Reviewed by: Elizabeth Ann Thomas


Can’t recommended this company enough

Can’t recommended this company enough! Fast service, quality products and unbeatable price! Wouldn’t hesitate to buy with them again, in fact I would only purchase any large appliances from here in the future! Already recommended to family and Friends, fantastic company, Thanks again!

Reviewed by: Jenna Duggan


Super fast delivery

Super fast delivery, happy to help when I needed machine fast lol.lovely and polite people

Reviewed by: Ann-Marie Waddingham


Excellent service

Excellent service and also excellent price. I've had a number of items from this company and always been very professional and wouldn't hesitate to ordering from them again.

Reviewed by: Wayne Griffiths


Fab quality product

Fab quality product. Delivered next day. Excellent service

Reviewed by: Rachael Whorlow


Recieved my chair to go with my…

Recieved my chair to go with my settee.very quick service.love my furniture.excellent quality.always friendl and professional

Reviewed by: Sian Williams


Very helpful and friendly service

Very helpful and friendly service

Reviewed by: Cindy


Fantastic customer service

Fantastic customer service from start to finish, we made a purchase in December. We made the purchase over the phone, went through all the necessary paperwork, was quick and easy. We knew delivery wouldn't be til the new year which wasn't a problem for us. The sofa had arrived this afternoon, we was told when it would be arriving at the beginning of the week. Delivery team was great too. Would definitely recommend to friends and family..

Reviewed by: Dunk


Great service

I am very pleased with my service received by the company, even during lockdown I had excellent communication and service

Reviewed by: Tracy


Wont find cheaper anywhere else

Absolutely amazing service ordered a tumble dryer at 1PM and by 5PM the same day tumble dryer was delivered absolutely amazing service would defnitley reccomend buying from Bourne home furniture absolutely amazed at the quality of service and wouldn't find cheaper anywhere else

Reviewed by: David Redmond


Great stuff from these people again all…

Great stuff from these people again all fablous and the men were very helpful will happily enough rate them 1000/1000 if i had a choice

Reviewed by: Emma Bould May


GREAT SERVICE .ORDERED MY TUMBLE DRYER…

GREAT SERVICE .ORDERED MY TUMBLE DRYER ON SUNDAY AND WAS DELIVERED IN MONDAY .VERY POLITE .WILL BE ORDERING AGAIN .THANKS SO MUCH .

Reviewed by: Beverley Forbes


Brilliant service and the guys helped…

Brilliant service and the guys helped put the item in the car. Would highly recommend.

Reviewed by: Sophia Anne


A fantastic company was able to order a…

A fantastic company was able to order a new dryer exactly the one I wanted at an amazing price with delivery very quick and drivers were polite I will always use this company in the future and would recommend to everyone thank you so much guys

Reviewed by: Jessica Williams


Very great company to buy from was…

Very great company to buy from was unsure on how to order told them what I wanted and they sorted it all out for me straight away without me doing anything, very fast on getting my item to me will definitely buy again from them

Reviewed by: Emma Jane Macrory


Bourne Home Furniture, quality, style and Service of high standard.

I visited Bourne Home Furniture and was delighted with the choice and quality of items on sale. I chose to buy a lovely 2 seater Verona Sofa. It felt amazing to have the diversity of choosing the textiles / fabric of my sofa and perfect blend of colours. The service was pleasant, friendly, informative and excellent. My goods were delivered carefully and in good time as promised. My sofa was just as expected. Beautifully made to my requisites.

Reviewed by: Jessica Rees


2+3 seater sofa

Had sofa delivered today delivery guys were fab I paid extra for set up they took it into room of choice and also took packaging away with them

Reviewed by: Sharon Ellis


Great transaction from start to finish

Great transaction from start to finish. Can’t fault the people at Bourne home furniture. Very helpful and informative even loading the washer dryer on to my van. Plus great prices. Would definitely recommend and will be using them myself in the future.

Reviewed by: Mr K


Amazing prices for such high quality…

Amazing prices for such high quality appliances! The delivery service is exceptional, very quick, friendly and chatty! Will 100% buying ant future appliances from here !

Reviewed by: Shamone Reed Saltycat


Received my competition sofa today

Received my competition sofa today, I only won it on Saturday!! Absolutely love my corner sofa 😍😍. Delivery men were fab, they even took the wrapping for me 😊. Thank you so much, amazing company xx

Reviewed by: Jodie Cross


Great service

Great service. Excellent communication.

Reviewed by: Catarinas Goncalves


Tumble dryer

Phoned as my tumble dryer broke. Very quick service very friendly. Payed on delivery thank you guys xx

Reviewed by: Julie Maslen


A positive experience

I am very happy with my fridge freezer. Really helpful in the shop. Not at all pressurised to buy anything. It was delivered on the day as promised (on what must have been a very long day for them) and the old unit was taken away. My new appliance was unwrapped and put into place and they even took the wrapping with them. I was given clear instructions on when to switch it on and to activate the warranty. They couldn't have been more helpful. I believe in shopping locally if I can and would definitely recommend.

Reviewed by: Suzanne Evans


Fabulous service

Fabulous service. Really happy with the settee you delivered for me . The delivery boys deserve praise for getting my settee in with no fuss. Really helpful . I'd recommend Bourne furniture to everyone and when I need new again IL definitely be shopping here

Reviewed by: Christopher John Sheen


Highly recommended

Bought a new fridge freezer and new bed they delivered them Saturday very happy top quality products and excellent service staff where very helpful and polite highly recommended will be buying from them in the future

Reviewed by: Jason Webber


Absolutely fantastic service from…

Absolutely fantastic service from beginning to end. Ordered my washing machine online at 1pm and was delivered to my door by 4pm. Both delivery men were very friendly and helpful, would definitely recommend.

Reviewed by: Ffion-Marie Evans


Excellent service

Excellent service, item delivered in excellent condition and warranty explained by Chris. Will definitely be using them again and recommending to family and friends.

Reviewed by: Teresa Davies


They couldn't do enough for us

They couldn't do enough for us. They delivered when they said they would and had to carry the fridge freezer up 15 steps. Very polite and helpful.

Reviewed by: Jackie Jewell


Brilliant service

Brilliant service

Reviewed by: Liam Blagbrough


Fantastic

Can’t understate how lovely the owner of this company is. Amazing customer service and great prices too. Wouldn’t hesitate to recommend! Thanks so much.

Reviewed by: Jenna Owen


DIVAN Double Bed

Fast, Easy & Simple transaction all round! 10/10 Excellent sales staff, very helpfull and fast delivery! Would highly recommend. My son is happy with his new bed! Thank you!

Reviewed by: Rebecca


Bought a washing machine

Bought a washing machine, and I'm very happy with it, Chris was great, plumbed it in and took old one away with no fuss, highly recommend, will purchase from them again no problem 👍

Reviewed by: Sarah Campbell


Amazing

Great service! Guys couldn't help me enough and I had next day delivery. Will definitely use again.

Reviewed by: Ben Morse


Excellent service and communication…

Excellent service and communication with company fast delivery and a great price. Would recommend.

Reviewed by: Jade Mills


Amazing service

Amazing service, friendly staff helping in anyway they can. Will definitely be making future purchases!!

Reviewed by: Julie Jones


Highly recommend this great furniture company…

Highly recommend this great furniture company. Thank you for the delivery of the white goods we needed. Looking forward to our next delivery of the furniture we need, good prices. Really grateful to Chris and staff, all friendly and helpful, excellent customer service. Thank you so much.

Reviewed by: Barbara Caswell


Excellent service 10/10!

Excellent service! ordered a new washing machine on 22nd Aug had a phone call saying it was sold out and if I wanted to choose a different one, which I did and they were able to deliver it the same day I ordered it!

Reviewed by: Byron West


Washing Machine

I had my washing machine delivered yesterday (31/07/2020) didn't have no problems or issues with the washing machine. Staff all friendly and helpful would recommend to family or friend.

Reviewed by: Catherine Medlicott


Ordered a washing machine came the next…

Ordered a washing machine came the next day very pleased. Thank you

Reviewed by: Trudy


Ordered a washing machine and came in…

Ordered a washing machine and came in two days with great service very friendly will 100% be buying for the house from them again!!!

Reviewed by: Keiran Lewis


Fablous people and very helpful with…

Fablous people and very helpful with everything they even helped us with it into my house im very happy with my purchases and i be happily enough recommened these people thank you so much again

Reviewed by: Emma Bould


Very good service

Very good service. Love the washing machine!

Reviewed by: Adnan Khan


Couldn't fault their service in any…

Couldn't fault their service in any way, nothing was too much trouble for them. Would definitely recommend them to others

Reviewed by: Amy Prince


Brilliant friendly service

Brilliant friendly service. Fast delivery. Will definitely recommend to others

Reviewed by: Abbi


Fantastic company to deal with

I was let down by another company and bourne home furniture not only were able to help me with what I wanted but were able to deliver at short notice

Reviewed by: Adrian Harris-quick


Super fast, super efficient

Bought a washing machine Tuesday and it was delivered Saturday! Chris kept me informed of delivery and they even brought it into my house (which I wasn't expecting due to current situation). Chris went through warrenty etc and was thorough but quick. Absolutely inlove with my washing machine and we definitely had a great deal! Would recommend to anyone and will buy from them again.

Reviewed by: Aimee Lewis


Excellent product and delivery on time

Excellent product and delivery on time

Reviewed by: Lau


My perfect experience

Literally that’s all I can say is perfect. From the initial calls. Description of goods and the delivery driver going into detail to describe the paperwork, warranty and safe measures before use. Thanks for everything. Will definitely use again.

Reviewed by: Paul Thomas


Excellent service

Excellent service. Prompt next day delivery. Product arrived in excellent condition.

Reviewed by: Andrew Scrivens


Excellent service very much recommended…

Excellent service very much recommended !!

Reviewed by: Simon Wilde


Very helpful and friendly service

Very helpful and friendly service. Very efficient and made shopping easy. Excellent service. Thank you x

Reviewed by: Rhian Mason


messaged got very quick response placed…

messaged got very quick response placed my order and was delivered in an hour very friendly fantastic service thanku.

Reviewed by: Carmen Burrows


Thanks BHF what fantastic job you done

Thanks BHF what fantastic job you done. Fast delivery- helpful staff & great Products at amazing Prices Will Definitely Recommend & Will definitely Be Ordering Again

Reviewed by: Jasmine-lee


Excellent service next day delivery…

Excellent service next day delivery brilliant prices

Reviewed by: Sandra


My washing machine broke down during…

My washing machine broke down during lockdown, "nightmare"! These guys delivered and installed a new one, whilst social distancing, and took my old one away all at a great price. They talked me through the instructions and were very polite. I would definitely recommend them.

Reviewed by: Joanne Bartlett


Excellent customer service

Excellent customer service, fast delivery, good prices

Reviewed by: Juliana Kresak


Absolutely fantastic service..

Absolutely fantastic service... Friendly guys appliance was just what it said it was.. Great value for money t hank you BHF

Reviewed by: Mel


Great service

Great service, fast delivery, brilliant value for money. Thank you.

Reviewed by: Claire


great service great prices

great service great prices

Reviewed by: Paul Neale


Brilliant service

Brilliant service I haven’t switched it off since I’ve had it

Reviewed by: Terry Davies


Excellent

Excellent! Washing machine came really quickly, reasonable priced and communication was flawless. Looks and works brilliant. I will be contacting bourne home furnishers for my appliances first in the future. A****

Reviewed by: Julia price


Was brilliant start to finish

Was brilliant start to finish. Will definately be going to you as a first choice for my appliances from now on. A*** . Thank you

Reviewed by: Julia price


highly professional

Cannot Recommend this company enough! So my washing machine started smoking last night all electrics going crazy!! Messaged these guys this morning and my new washing machine is already plumbed in and done one load!!! Fast efficient reply’s on messenger and delivery was as stated by today had a phone call to say they would deliver within the hour, prompt and helpful drivers, will definitely order again from this small buisness!

Reviewed by: Ruth powell


Fast delivery great service Will be…

Fast delivery great service Will be using you again.thanks

Reviewed by: Gareth


Very satisfied with purchase. Will come back again.

I purchased two appliances at Bourne Home Furniture. The first was a washer/dryer and the second time a fridge freezer. I've been really happy with both purchases. Chris made it so easy. He took care of the plumbing installation of the washer dryer. The setup took less than 30 mins. I was so happy with the service that when I was looking to make another purchase I immediately thought to buy from BHF again. Fair pricing. Very responsive customer service. Good selection. Highly recommended.

Reviewed by: SJ Rood


What a great supplier!

What a great supplier! In the depths of the Coronavirus restrictions all the ordering and arrangements for delivery were done via website, email and text. Due to the moving situation I needed to change arrangements - no problem! Arriving promptly on time the team donned disposable gloves and offered to put on masks if I wished them to. Watching from afar I left them to it and they carefully took the fridge freezer in, placed it and removed the packaging, all without handling anything in the house. Having taken the packaging away tidily the paperwork was left out for signature whilst I and the boss swapped places. A model of care and consideration in trying times. Well done! Oh, and by the way, great product at great price👍

Reviewed by: David Churchill


Excellent

Excellent all round customer service..i orderd a fridge freezer on a friday evening.. and it was in my kitchen by the saturday afternoon.. free delivery aswell.. doesn't get any better than that.. 5 stars from me.. thanks again!!

Reviewed by: Sean


Highly recommend

Highly recommend, I have had a few appliances this past month, fantastic service and very helpful, will definitely be back

Reviewed by: anita postians


Best service

Best service ! He was very knowledgeable, nice and delivery was exactly when they said it would be ! They connected everything and stayed to make sure everything was set up correctly! Thank you for everything ! Will reccomend 100%!

Reviewed by: Lyubomira Skacheva


Very good service

Myself and my brother in law both had a fridge freezer off you, fantastic service, very good price and next day delivery for free I can't fault the service we had, will shop here again

Reviewed by: Karen Gillard


Excellent service

Excellent service, had a tumble drier, dishwasher and bed. Delivered free within a few days. Products are lovely and good prices too! Will definitely be returning, Thankyou!

Reviewed by: Sian Davies


Great customer service and good prices!

Great customer service. I spoke to Chris regarding a new washing machine. Chose the model and had it delivered for free. Nothing was too much hassle and the price was great.

Reviewed by: Luke


Amazing service

Amazing service, had a tumble dryer. Friendly helpful staff. Went to shop near closing time yet nothing was too much trouble for them and it was even delivered that evening as I needed it.

Reviewed by: Emma Thomas


Highly recommended

Love our new American fridge freezer, hoover washing machine and condenser dryer. Highly recommend Bourne home furnishings. Highly recommend this place as staff are friendly highly knowledgeable of the products answer any questions with a smile quick and offer a free delivery service one day a week will even take your old appliance away for a small extra fee. Will be using again and telling all my friends and family

Reviewed by: Fay


Best Company Ever

This company and its staff are excellent and I would highly reccomend them to anyone. The customer service and communication is excellent and they go out of their way to help if you have a problem. The staff are friendly, polite and professional. Their delivery time is excellent, I had my items delivered and put where I wanted them the day after I ordered them. I reccomend their installation and removal option, they took my old item away, removed all the packaging from my new items and took that away so I was left with no mess and then they put my new items exactly where I wanted them. They then explained how everything worked and showed me inside each item. The whole process from start to finish was stress free and easy. It was also great that I could message Chris via messenger to ask questions about my items etc and his response was alway prompt, with the answers to the questions I had.

Reviewed by: Rachel Black


A great find!

Good website. Excellent service. Will use again.

Reviewed by: suet


Very fast and efficient service.

Very fast and efficient service. Great website, which is easy to use. The delivery arrived on time and the delivery men were polite and genuine. I will be using Bourne's again and would recommend anyone else in need of a domestic appliance to do so also.

Reviewed by: Geraint Lewis


Fast friendly and efficient

Purchased a super king size bed from Chris. Transaction from start to delivery was simple. Fast, friendly and efficient. Looking forward to purchasing our fridge freezer with him soon. Highly recommend.

Reviewed by: Bethan Seymour


Everything done perfectly

Everything done perfectly. When buying Chris answered all my questions very quickly. Advised delivery date and on the day kept me updated on arrival time . Would definitely recommend and use again. , 👍

Reviewed by: Ashely Parsons


A very professional team

A very professional team. Shannon and Chris ensured my refrigerator was delivered on time as agreed and any questions were answered promptly. I will recommend to others and will definitely purchase other items.

Reviewed by: Natasha Williams


Extremely pleased with my cooker and…

Extremely pleased with my cooker and service I had, was very careful with delivery and very pleasant people, would buy from them again. I am a very pleased customer

Reviewed by: Marilyn Cobourn


Excellent service and product

great service from start to finish. Nothing was too much trouble and do everything they can to suit your needs. Delivery process was excellent and they took care when transporting. Would definitely recommend and purchase from these again in the future.

Reviewed by: Nathan Morgan


Great service and knowledge!

Great service and knowledge, able to provide a double fridge freezer to the exact specification we were looking for. Communication was great throughout the process and the delivery was incredibly smooth. They couldn’t have been more careful or courteous whilst delivering and made sure everything was working correctly before leaving. Would recommend and will be returning!

Reviewed by: Adam Giles


Excellent service

Excellent service. Twice I've used Bourne and I'll be recommending then to all family and friends in the future.

Reviewed by: Nick Stevenson


Fantastic service!!

Absolutely fantastic service. I was lucky enough to have won a washing machine through a competition on the bourne home furniture facebook page and it was delivered the same day as the winner was announced by a two man delivery service! For a small business it offer much better value and service than the big companies. Really appreciate everything.

Reviewed by: Leon Rees


Excellent customer service.

Excellent customer service.

Reviewed by: Darren Holmes


Visited Bourne home furniture last week…

Visited Bourne home furniture last week 12/11/2919 for the very first time.. After viewing I purchased a fridge/freezer where the process from start to delivery was so quick.. I was very impressed with the service & price.. Would highly recommend.. Will be returning in the new year to add a washer & dryer..

Reviewed by: Mark Gabriel


Excellent professional service

Excellent professional service, friendly reliable attitude! 10/10

Reviewed by: Mac legge


returning customer

returning customer excellent service and great friendly staff. would recommend them highly

Reviewed by: Robert Hicks


Excellent service

Excellent service. Saw the advert Sunday 13/10/2019 for a Hoover condenser dryer. Messaged the person. Prompt reply. Delivered Monday 14/10/2019. All well packaged and sealed. I had a receipt and a warranty. Very pleased. Thank you very much bournefurniture.co.uk I would definitely buy again.

Reviewed by: Mrs A Evans


Fantastic service.

Fantastic service. Prices better by a long way. Would highly recommend to everyone. All with guarantee.

Reviewed by: Clayton Watts


Great product and a very good price

Great product and a very good price. Excellent communication throughout and extremely helpful with my delivery requirements. Would absolutely try these guys for any other white goods I need.

Reviewed by: Sally Jones


Purchased a washing machine from Chris…

Purchased a washing machine from Chris and Shannon and I have to say I was so impressed with everything from them advising and helping me decided what machine was perfect for me. They are so helpful and take all your needs into consideration. The delivery prowess was fast and brilliant from start to finish the boys were so polite and very professional helped me move my old machine and put my new one in thanks boys. I would highly recommend all my friends and family to these guys prices and quality is top notch. Thank you very much bourne home furniture can't wait to return for my next purchase.

Reviewed by: Tracy Bond


Really easy purchase and at a good…

Really easy purchase and at a good price, will use again.

Reviewed by: Becky


Bought a double bed and mattress

Bought a double bed and mattress. Mattress is great, and the bed frame is built well. Good value for money and delivery was on time. Would recommend.

Reviewed by: Luke


Was a abit skeptical about buying here…

Was a abit skeptical about buying here because I was always told if it’s to good be to true it normally is, I couldn’t believe i could buy a £350 washing machine for £200 with free delivery and a warranty.. Turns out you can, the washing machine turned up when they said and the delivery guys were fully equipped to get it to my kitchen without a struggle. I opted for the install when I bought it and they were really professional, they took the old one out put the new one in and even put it to run before they left to make sure there were no problems. I was explained to about how to sort out my warranty, the old machine was taken away and they mopped up the mess. First class service from start to finish, Shannon served me in the shop and the baby was gorgeous he kept me entertained the whole time, really pleasant experience and I will be back I really fancy one of the beds thank you so much. Would definitely recommend to everyone.Was a abit skeptical about buying here because I was always told if it’s to good be to true it normally is, I couldn’t believe i could buy a £350 washing machine for £200 with free delivery and a warranty.. Turns out you can, the washing machine turned up when they said and the delivery guys were fully equipped to get it to my kitchen without a struggle. I opted for the install when I bought it and they were really professional, they took the old one out put the new one in and even put it to run before they left to make sure there were no problems. I was explained to about how to sort out my warranty, the old machine was taken away and they mopped up the mess. First class service from start to finish, Shannon served me in the shop and the baby was gorgeous he kept me entertained the whole time, really pleasant experience and I will be back I really fancy one of the beds thank you so much. Would definitely recommend to everyone.

Reviewed by: Gemma Franklin


Recently purchased my silver crushed…

Recently purchased my silver crushed velvet sofas and silver crushed velvet sleigh bed. We upgraded our mattress to a memory foam with a lovely thick quilted cover and OMG!!! I can’t get out of it had it for a week now and I was nearly late for work the first few days!! Best decision we made. The staff were friendly and helpful in choosing the right mattress, they set it all up for us on delivery as promised and they took the rubbish. Not often you get a service where it’s all about you but that’s exactly what we got! The sofa is amazing also we all fit on it and is perfect for cuddling. Would 100% recommend to my friends and family. Thank you so much x

Reviewed by: Sian


Excellent service all round

Excellent, we purchased our new fridge freezer. Can’t fault the staff or the prices!!! The delivery was smooth they lads carried it in put it in place and took the rubbish away with them. I didn’t have to lift a finger :)

Reviewed by: Lecoh1990


Excellent product and outstanding…

Excellent product and outstanding customer service. We purchased a washing machine and were really impressed with the speed of delivery and friendly service. The washing machine has surpassed our expectations and was also a great price. Would thoroughly recommend them and would buy from them again.

Reviewed by: Belinda Caulfield


Bought a washing machine and the lads…

Bought a washing machine and the lads that delivered it were very polite quick and removed my old one definitely recommend to anyone and will possibly by again if needed

Reviewed by: Michael Jones


Great service fab fridge freezer

Recently purchased a fridge freezer and it is amazing , lovely size delivery went really smooth and chris B and team were fabulous will definitely purchase again .. Margaret martin

Reviewed by: Maggi Martin


I recently purchased a double crushed…

I recently purchased a double crushed velvet sleigh bed and memory coil mattress from Shannon and Chris at Bourne home furniture and I’m over the moon with how amazing everything went from the purchase to delivery both Shannon and Chris took into account what I was looking for and advised me in a very professional manner on the best mattress to buy!!! I have had the best sleep ever in my new bed and the mattress is Devine and everything I was promised. Thank you ever so much to you both i will definitely be back for future purchases.

Reviewed by: Lisa Thomas


Trustpilot Reviews